We do not require people who wish to use the PhoneGnome product or basic aspects of our service or related applications (the "Basic Services") to provide us with contact information. When a PhoneGnome user connects the PhoneGnome device (the "PhoneGnome") to his or her existing home phone line and internet connection, the PhoneGnome automatically registers and organizes itself. You are not required to separately register with us. However, if you desire to utilize additional services, such as using our phone book features, reviewing PhoneGnome settings and accessing future services we intend to deliver such as viewing your calling activity, you will be required to register with TelEvolution through our web site and provide us with a variety of information such as your PhoneGnome phone number, your email address, and your name (the "Additional Services," the Additional Services and the Basic Services known collectively hereafter as the "Services"). Further, even if you do not register online with us, TelEvolution still collects information pertaining to your use of the Services, such as information pertaining to phone numbers you dial, incoming calls, duration of calls, etc. In addition, because the PhoneGnome is connected to your existing phone line, we also collect information pertaining to non-internet based phone calls (phone calls that are not internet-enabled). This differs from most internet calling companies who only collect (and are only able to collect) internet based phone call information. We treat all information that we collect the same - whether such information pertains to internet or non-internet enabled phone calls. This information is transmitted directly to us when you use your PhoneGnome. In connection with a user's online registration and depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address, and password and the details related to the organization, in addition to financial and billing information We may ask for additional personal information from time to time. You can opt out of providing additional information by not entering it when asked, unless that information is required by us.
Use of Personally Identifying Information
All financial and billing information that we collect through a PhoneGnome web site and the Services is used solely to bill for the Services. TelEvolution does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the TelEvolution User Terms of Service, we do not disclose to any third party the information provided.
Our Use of Anonymous Information
We automatically gather and analyze anonymous statistical information about the PhoneGnome users such as phone numbers called, received, duration of calls, services used, use patterns and related information, but in doing so we do not reference you by individual name, phone number, email address or home address. As we mentioned earlier, we collect this information with respect to both internet and non-internet enabled phone calls. We use this data to determine how and how much our users use aspects of the Services.
Integration and Processing Partners
TelEvolution uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
How We Protect Your Information
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. Your account information and profile are password- and/or PIN-protected. We recommend that you do not divulge your password or PIN to anyone. Users of the Services are responsible for maintaining the confidentiality and security of user registration and passwords. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e- mail. Whenever you voluntarily disclose information online - for example on message boards, through e-mail or in chat areas - that information can be collected and used by others. If your password is obtained and used by a third party through a failure by us to protect your password, you must promptly inform us of the theft and we will credit you for transactions made after the theft. If your password is obtained and used by a third party through a failure by you to protect your password or after you disclose your password, you will be responsible for payment for any transactions made through your account following the theft.
TelEvolution has security measures in place for the Services to help protect against the loss, misuse and alteration of the data under TelEvolution's control. TelEvolution implements various authentication and data encryption techynologies and hosts the Services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, TelEvolution requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
How We Protect the Privacy of Children Under 13
TelEvolution offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to support@PhoneGnome.com. Please note, however, certain sharing of your information is required for use of the Services (as described above). If you choose to opt out from sharing your information in these circumstances, you may be required to cease use of the Services and the PhoneGnome.
You agree that the laws of the State of California shall govern the terms of this Agreement and your use of the PhoneGnome and PhoneGnome Services. Any disputes under this Agreement may be brought in the state courts or the Federal courts located in Oakland, California, and you hereby consent to the personal jurisdiction and venue of these courts.
Correcting and Updating Your Information
To update or change registration information, to update billing information, or to discontinue the Services, use the appropriate area of the PhoneGnome web site or, if you have never registered online with us, simply stop using your PhoneGnome. You can also correct and update information by e-mailing support@PhoneGnome.com.
Potential Sale of Company and Information Impact
As we continue to develop our business, we might sell or buy assets. In such transactions, user information generally is one of the transferred business assets. Also, in the unlikely event that TelEvolution sells all or substantially all of its assets, user information will of course be one of the transferred assets.
© 2005 TelEvolution, Inc. All Rights Reserved.